Case study: How we blended the principles of behavioural science with digital research techniques to track the launch of two new oncology therapies

The solution

We conducted 8 waves of tracking research with Haematologists, Oncologists and BMT Specialists across the US, each of whom submitted 5 patient record forms per wave. ​

To understand physicians’ awareness and attitudes toward agents for CLL, ALL and AML pre and post launch and gain a better understanding of physician prescribing decisions, we used our proprietary digital research solution, Rx Rationale.
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The mobile methodology applies the principles of behavioural science to market research by tapping into physicians’ system one thinking to capture their prescribing decisions in-the-moment. By doing so, we were able to gain valuable insights into the underlying, non-rational motivators that often underlie the rational, clinical reasons for prescribing.  

The outcomes

Using Rx Rationale, we were able to capture the justification for differential product selection directly at the point of prescription, when the physicians had just seen their patients and made their decision about the best course of treatment. This blend of behavioural science and digital research enabled us to get closer to the actual moment when behaviours were being enacted, allowing us to gain greater insight into the motivations and behaviours that shaped them. ​

We provided our client with insights into the treat and non-treat decisions as well as spoken responses, which helped uncover which issues weighed into their decision making, how newer therapies were being adopted, and how the use of one product impacted uptake of the others.