We deliver quality in every aspect of our service
We are proud to be members of the pharmaceutical market research governing bodies and the main market research associations listed and follow their guidance on all matters relating to market research codes of conduct, data protection and adverse event reporting.
Rigorous training in research excellence
All our researchers, from graduates to senior managers, participate in a comprehensive, ongoing training and development programme. We run fortnightly lunch-and-learn sessions where employees share their experiences and teach others about new techniques and approaches in market research. Our Qualitative and Quantitative Centres of Excellence, run by senior Directors with expertise in their field, share best practice and nurture innovation.
Compliance
We take compliance extremely seriously and we have a great confidence in the robustness of our compliance procedures:
Professional standards
Our Staff Handbook provides employees with our expectations and standards relating to business practice and professional ethics. We aim to uphold the highest standards and expect our employees to do the same.
Customer feedback
At the end of every project, we invite clients to tell us about their experience via our short, online feedback survey. Results are distributed internally every six months and we use the findings to highlight any areas for improvement. A summary of the findings appears here on our website.
Compliance Manager
Ravinder is responsible for ensuring that Research Partnership adheres to all client, governmental and regional legal and ethical requirements. He has a wealth of experience, including an understanding of pharmaceutical regulatory guidelines, audits and CAPA management.