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Digital engagement

Helping you optimise your omnichannel communications

Today, healthcare professionals, patients and other stakeholders expect a seamless engagement experience across multiple channels, both digital and non-digital. Communications must be consistent, integrated and personalised to the user - making sure that content is delivered to the right person, via the right channel, using the right method. 

We can provide you with in-depth research insights to guide you with: 

  • Digital profiling of HCPs, patients and other stakeholders
  • Identification and profiling of new online influencers
  • Online disease area conversations and brand sentiment
  • Evaluating the impact of virtual and in-person medical conferences
  • Asset development with UX research and testing
  • Individual channel evaluation and omnichannel optimisation
  • Digital engagement tracking

Recent experience

digital webinar part 2

Case study

How we helped our client understand changes in HCP channel preferences.

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patient support website shutterstock_1727115808

Case study

How we helped optimise a Patient Support Programme (PSP) website & assess need for a PSP Portal.

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Case study

How we uncovered a HCP Oncology digital understanding in Latin America.

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Social media listening Oct 2019

Case study

How we uncovered unmet patient needs using social media listening. 

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Digital engagement resources

Omnichannel marketing webinar for zoom 1 (2)

Webcast

Understanding changing digital behaviours: Insights needed for an effective omnichannel strategy

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UX Sep webinar image

Webcast

UX beyond the website: Insights for the age of omnichannel

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Select a date and time from the calendar and our Executives will arrange a call.