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Case study: How we helped our client understand the COVID-19 impact on surgical setting research

The challenge
Our client wished to understand the impact of COVID-19 on the hospital setting relative to surgical procedures.

Research was required to understand the impact of COVID-19 on patient safety protocols and the surgical backlog (including ways to help reduce it).


Surgery- Rapport
Surgery- Rapport

The challenge
Our client wished to understand the impact of COVID-19 on the hospital setting relative to surgical procedures.

Research was required to understand the impact of COVID-19 on patient safety protocols and the surgical backlog (including ways to help reduce it).


The solution
We carried out qualitative and quantitative research with Anesthesiologists, Surgeons and decisions makers across public and private hospitals in Brazil, France, Italy, Spain and UK.
Qualitative research was conducted remotely via 60-minute one-on-one conversations; quantitative research took the form of a 30 minute online questionnaire.

The outputs
We were able to provide our client with key findings with regards to surgical backlog, use of the Outpatient setting and changes in safety protocols; a combined qual + quant report ensured that we got statistical significance as well as explanation for why changes were taking place.

Our findings helped our client understand new opportunity for their anesthesia product that came about as a result of the pandemic.

 

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